USER EXPERIENCE (UX): Understanding User Research & Design

(Free Course)

I put together this course because I know there are a lot of workers out there who’ve never done UX, but are curious about the profession.

Becoming a UX professional is easier for some, then for others. UX is a field which developed out of the fields of usability and human factors, fields which are related to software development.  Individuals with experience related to social science research or technology may have a big advantage. Anyone with a background in web development, software development, graphic design, research, psychology, engineering or business analysis: is especially well suited. My goal was to create a course that would be very quick to take, and would provide the core ideas essential to the profession.

UX is not just about designing something that looks visually and aesthetically stunning, but it is a profession with many components that contribute towards delivering an excellent experience. UX is a professional field which contains several disciplines. The main components are user experience design and user research. UX design refers to the interactions a user has with a product. User research refers to understanding users and their needs.

UX is essential to all kinds of products and services. The creation of a digital product should be overseen by someone who is familiar with the principles of user experience. Applying user experience fundamentals to the design process leads to the design of products which are more usable, pleasant and engaging to the end customer. Products designed with user experience in mind end up doing better in the marketplace, offering the brands which they represent with a competitive advantage. A bad user experience will ensure that people do not come back for another visit. A user experience which is not bad, but only acceptable, will not guarantee that the user does not go to a competitor. Though advanced features may be a good selling point,  most users end up being loyal to the brands which have the better user experience rather than the most advanced functionality.

In this introductory course, we will look at the research process used to understand users and their needs, and we will discuss design principles as well.


  • people new to UX
  • people interested in UX basics
  • workers who need to apply UX process
  • students curious about UX
  • designers
  • developers
  • UX practitioners
  • web professionals
  • team leads
  • managers


Lecture 1 – Understanding User Research & Design

Lecture 2 – User Experience

Lecture 3 – User Experience Research

Lecture 4 – Usability Testing

Lecture 5 – Reviewing The Usability Test

Lecture 6 – Design

Lecture 7.- Sketches, Wireframes and Prototypes

Lecture 8 – Expert Research – Heuristic Analysis

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